SameOldGrind.com guarantees that your credit card information is safe with us! In an effort to further protect the consumer against fraudulent charges, SameOldGrind.com offers our customers a Secure Shopping Guarantee. If your credit card number is compromised (stolen) online while ordering at SameOldGrind.com and fraudulent charges are made to that credit card, your maximum liability is $50. If your credit card company holds you responsible for this amount, SameOldGrind.com will reimburse you up to $50. With a guarantee like ours, you can feel free to take full advantage of everything that SameOldGrind.com has to offer. Federal Law Protection Under the Fair Credit Billing Act

Here's how you will be protected:

1) SameOldGrind.com's web site is secured using a Thawte Digital Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. Please click on the Thawte Authentic Site Seal which will verify the validity of our Thawte Certificate, and our commitment to your security. Making a credit card purchase at SameOldGrind.com is actually more secure than using your credit card at the local store or restaurant.

2) SameOldGrind.com uses RSA Laboratories commercial encryption suited for U.S. export (RC4-Export, 128 bit with 40 secret). What does that mean to you? RSA protects your sensitive communications over the Internet (such as a credit card number) by transforming the data into an unreadable format. Furthermore, SameOldGrind.com ensures the privacy of the information not only online, but through our back-end systems.

If you discover unauthorized charges on your credit card within 60 days of your purchase, here's what you should do:

1) Immediately contact your credit card company to report the unauthorized charges. Ask to speak to a representative in the Fraud department. The representative will give you instructions on how to proceed with a claim and determine if you will incur a personal liability fee.

2) If the credit card company determines that the fraudulent charges resulted from your SameOldGrind.com purchase and charges you a personal liability fee, then you should immediately contact us with the following information:

1. Your name
2. Your Daytime telephone number
3. Your Billing Address
4. A copy of the credit card statement containing the fraudulent charges (please circle the charges in question)
5. Proof of the credit card company's fraud determination and liability fee
6. A description of the incident